Our commitment to fair and transparent purchases
Refund Policy
Last updated: June 24, 2026.
1. 14-Day Refund
You may request a full refund within 14 days of your purchase. This applies to all subscription charges and all one-time digital purchases billed by us.
2. Subscriptions
You may cancel your subscription at any time. You may request a full refund of any subscription charge within 14 days of that charge.
3. Marketplace & Digital Products
Marketplace purchases — including bundles and knowledge packs — may be refunded within 14 days of purchase.
4. Enterprise & Custom Plans
Enterprise and custom licensing arrangements are billed by invoice and governed by the terms of the applicable agreement, not by this policy.
5. How Refunds Are Processed
Charges are billed by us. A refund is returned to the original payment method; timing depends on your bank. What your own customers pay you is not covered by this policy — you set and run that refund policy yourself.
6. How to Request a Refund
Email us at support@makemind.app with your account email and your order or transaction reference. We aim to respond within 3 business days.
7. Contact
Company: Makemind Ecosystem, Inc
Address: 131 Continental Dr, Suite 305, Newark, DE 19713, USA
Email: support@makemind.app